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 Post subject: Rules and Policies - READ ME FIRST
PostPosted: 05 Apr 2008, 13:09 
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Spam Generator
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Joined: 04 Apr 2008, 09:30
Posts: 501
Location: Melbourne, City of beer and awful sushis
Latest SVN is the only accepted version for support.

1.0 Template for Support

Title must be as follows:
Quote:
Server Name | Description of the problem

Description of the problem must NOT be a question. It must be short BUT concise.

Good title: AllianceRO | Connection denied after logon
Bad title: AllianceRO problem help plz

The " | " bar is shown below on a US keyboard layout.

The content of the post should contain:

- The main problem.
- When the problem happens.
- What have you done up to now to try and solve the issue.
- Server settings.

You should be clear and concise in each of those aspect to help US help YOU! It prevents us from playing the "guess the problem" which we are not keen on playing. Always give all kinds of information about your problem. Remember, the better you describe your problem, the faster we will be able to solve it.

2.0 NO hijacking of threads. Stay on topic.

3.0 NO Junk Replies in this thread. Only constructive feedbacks.

4.0 There are not supporters around so you will need to try to do as much for yourself as possible. Many of the answers are up on the wiki or at the FAQs section.

5.0 Finally, I apologise if the other mods or I mistrash your thread, please don't take it personally, we trash lots of thread in quick succession and small timespan, the chances of making a mistake are high. Just PM the mods and we'd gladly move it back to the correct location.

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Last edited by Cozzie on 12 Aug 2014, 17:55, edited 8 times in total.
Updating stuff.


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 Post subject: Re: Rules and Policies - READ ME FIRST
PostPosted: 02 Jul 2008, 12:55 
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Spam Generator
Spam Generator

Joined: 04 Apr 2008, 09:30
Posts: 501
Location: Melbourne, City of beer and awful sushis
Updated 3/7/08.

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 Post subject: Re: Rules and Policies - READ ME FIRST
PostPosted: 13 Jul 2008, 13:34 
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Perl Monk
Perl Monk

Joined: 04 Apr 2008, 17:26
Posts: 811
Look how many people don't give a damn about rules and continue to report bugs with 2.0.5.1 before trying the SVN version.

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 Post subject: Re: Rules and Policies - READ ME FIRST
PostPosted: 09 Aug 2009, 09:46 
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Moderators
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Joined: 04 Apr 2008, 10:21
Posts: 176
Location: In your dreams...
Shouldn't this be updated with the latest links and stuff?


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