1.0 Template for Support
Title must be as follows:
Server Name | Description of the problem
Description of the problem must NOT be a question. It must be short BUT concise.
Good title: AllianceRO | Connection denied after logon
Bad title: AllianceRO problem help plz
The " | " bar is shown below on a US keyboard layout.
The content of the post should contain:
- The main problem.
- When the problem happens.
- What have you done up to now to try and solve the issue.
- Server settings.
You should be clear and concise in each of those aspect to help US help YOU! It prevents us from playing the "guess the problem" which we are not keen on playing. Always give all kinds of information about your problem. Remember, the better you describe your problem, the faster we will be able to solve it.
2.0 NO hijacking of threads. Stay on topic.
3.0 NO Junk Replies in this thread. Only constructive feedbacks.
4.0 There are not supporters around so you will need to try to do as much for yourself as possible. Many of the answers are up on the wiki or at the FAQs section.
5.0 Finally, I apologise if the other mods or I mistrash your thread, please don't take it personally, we trash lots of thread in quick succession and small timespan, the chances of making a mistake are high. Just PM the mods and we'd gladly move it back to the correct location.